Team

How We Work

How We Work

Our reasons for becoming insurance professionals are deeply personal. We repeatedly saw friends and family struggling to find the coverage they needed. We are confident that with our understanding of the insurance space, we can help people better prepare for the future. After years in the business, we have developed a reputation for educating individuals in an easy-to-understand manner, so they can easily grasp personal insurance concepts. Above all else, we feel a commitment to our community.

Our team approach adds perspective and provides increased benefits to our clients.

Meet Our Team

Ben Smith

Senior Licensed Sales Professional

901.373.6060

I’ve lived in the Memphis area since 1980. I graduated from the University of Memphis with a business management degree in 2004. I’ve been working in insurance since 2013 and joined this team in 2019. I enjoy helping people...

Read more

Leslie Mays

Office Manager (Jackson)

731.668.1990

I’ve lived in the Jackson area since 1972. I received my marketing degree from the University of Tennessee at Martin in 1994. I started my insurance career here in 2011 and have been here ever since. I love helping customers with...
Read more

Samyann "Samy" Roman

Senior Licensed Sales Professional

901.373.6060

I’m originally from Carolina, Puerto Rico, but have lived in the Jackson community since 1996. I’ve been in the insurance industry in 2009 and joined the Angie Hooten-Hughes Agency in 2015. I’m fluent in Spanish, so I...
Read more

Tracy Frappier

Licensed Sales Agent

901.373.6060

TracyFrappier@allstate.com

I’m from Coventry, Rhode Island and moved to Jackson in 2004. I graduated from Rhode Island College in 1999 with a major in English literature. I’ve worked in the insurance industry since 2007 and joined this agency in 2018...

Read more